Frequently Asked Questions
Quick answers to common questions.
Plans & Pricing
What plans do you offer?
We offer Cloud VPS plans, managed Kubernetes clusters, web hosting, and dedicated servers. Visit our pricing page for current plans and specifications.
Are there any hidden fees?
No. All pricing is transparent. You pay only the plan price plus any applicable taxes.
Can I upgrade my plan?
Yes, you can upgrade your plan at any time through the customer portal.
What payment methods do you accept?
We accept UPI, net banking, credit/debit cards, and popular wallets.
Technical
What virtualization technology do you use?
We use Apache CloudStack with KVM hypervisors, providing enterprise-grade isolation and performance.
What operating systems are available?
We support Ubuntu, Debian, CentOS, AlmaLinux, Rocky Linux, and other major Linux distributions.
Do I get root access?
Yes, all VPS and cloud server plans include full root access.
Where are the servers located?
Our primary data center is in Amaravati, Andhra Pradesh, India.
Support & Billing
How do I contact support?
Existing customers can submit tickets through the customer portal. You can also reach us at [email protected].
Do you offer a money-back guarantee?
Yes, we offer a 7-day money-back guarantee on new VPS and hosting plans.
How do I cancel my service?
You can cancel your service through the customer portal. No lock-in contracts — cancel anytime.